Digital Product Purchase Agreement & Acknowledgment

Last Updated: November 11, 2026

 

This Digital Product Purchase Agreement & Acknowledgment ("Agreement") applies to purchases of Shopify themes, theme editions, software, downloadable code, digital assets, and related digital products from DBRMAN, operated by Dreamworld Lab LLC ("DBRMAN," "we," "us," or "our").

By completing a purchase, you ("Customer," "you," or "your") acknowledge and agree to the terms below.

This Agreement should be read together with our Terms & Privacy and Guarantees & Refunds policies.

 

1. DIGITAL PRODUCTS ONLY

All Shopify themes and related digital products sold by DBRMAN are delivered electronically unless expressly stated otherwise.

NO PHYSICAL MERCHANDISE, USB DRIVES, SOFTWARE BOXES, PACKAGING, STORAGE DEVICES, OR HARDWARE ARE INCLUDED UNLESS EXPLICITLY IDENTIFIED IN THE PRODUCT DESCRIPTION.

Any physical packaging, USB devices, product boxes, or other hardware depicted in product photography, mockups, demonstrations, advertisements, or promotional materials are for illustrative and presentation purposes only.

Your purchase includes only the digital files, licenses, features, and services expressly identified in the selected product's description at the time of purchase.

Digital products may require a compatible Shopify storefront, software installation, and customer configuration before use.

 

2. ALL SALES FINAL & REFUNDS

Due to the downloadable nature of our products and the ability to access, copy, and retain digital files, all digital product purchases are generally considered final once electronic delivery or access has been provided.

Refunds and exchanges are generally not offered for:

  • Change of mind or accidental purchases.

  • Purchasing the wrong product or edition.

  • Failure to review product descriptions or demonstrations.

  • Lack of familiarity with Shopify or software installation.

  • Deciding not to use a purchased product.

  • Expecting features, services, or functionality not included in the purchased edition.

  • Issues caused solely by unauthorized modifications or unsupported third-party integrations.

DBRMAN may consider discretionary refunds or store credit on a case-by-case basis, in accordance with our Guarantees & Refunds Policy.

Nothing in this Agreement limits mandatory refund rights, consumer protections, or remedies required by applicable law, including remedies for qualifying defects, misrepresentation, or failure to deliver a purchased product.

 

3. BILLING DISPUTES & CHARGEBACKS

Customers agree to make a good-faith effort to contact DBRMAN directly before initiating a chargeback, payment reversal, or billing dispute concerning an authorized purchase, where permitted by applicable law.

Customers experiencing billing problems, missing downloads, licensing difficulties, technical defects, or other purchase-related concerns should contact info@dbrman.store and provide their order number and an explanation of the issue.

Customers agree to provide DBRMAN a reasonable opportunity to investigate and propose a resolution before escalating an unresolved issue, provided doing so does not interfere with applicable dispute deadlines or legal rights.

In the event of a payment dispute, DBRMAN may provide relevant evidence to financial institutions, banks, payment processors, or dispute-resolution providers, including:

  • Order and transaction details.

  • Proof of purchase and payment authorization.

  • Digital delivery and download records.

  • License issuance, registration, or activation records.

  • Checkout acknowledgments and accepted purchase policies.

  • Product descriptions and terms in effect at purchase.

  • Customer communications and support correspondence.

  • Other relevant evidence of delivery or authorized product use.

Confirmed fraudulent transactions, material licensing violations, or completed payment reversals may result in suspension or termination of related product access or licenses where permitted by applicable law.

Nothing in this Agreement prevents customers from exercising lawful chargeback rights, disputing unauthorized transactions, reporting billing errors, or pursuing statutory remedies.

 

4. SOFTWARE LICENSE & PERMITTED USE

Purchasing a DBRMAN digital product grants the Customer a limited, non-exclusive license to use that product in accordance with its applicable licensing terms.

Purchasing a product does not transfer ownership of its underlying proprietary intellectual property.

SHOPIFY THEME LICENSES

Unless expressly stated otherwise, each DBRMAN Shopify theme license permits use on one Shopify storefront.

Additional independent storefronts require separate licenses, including stores owned by the same Customer or operated for separate clients.

Customers may modify purchased theme code for authorized use on the licensed storefront, subject to applicable third-party and open-source licensing requirements.

STANDALONE SECTIONS, APPLICATIONS & UPGRADES

Standalone Shopify sections, software applications, upgrades, and other digital products may have licensing permissions different from complete Shopify themes.

Where applicable, the product-specific license or description determines its permitted usage.

PROHIBITED ACTIVITIES

Except where expressly permitted by applicable law or relevant third-party licenses, Customers may not:

  • Resell, redistribute, or sublicense proprietary digital products.

  • Share purchased proprietary files or license credentials with unauthorized parties.

  • Publish proprietary source files for unauthorized distribution.

  • Use a single-store license across multiple unauthorized storefronts.

  • Circumvent proprietary license-validation or access-control mechanisms.

  • Represent proprietary DBRMAN products as independently developed software for unauthorized resale.

LICENSE TRANSFERS

License transfers require prior written approval from DBRMAN.

Customers may request a transfer by contacting info@dbrman.store and providing their order information and the relevant store domains.

Transfers are not automatic and remain subject to applicable Shopify and third-party licensing restrictions.

PREVIOUS PURCHASES

Licensing permissions established under previous purchase agreements remain subject to the terms and rights applicable at the time of purchase, unless a lawful modification is agreed upon.

 

5. PRODUCT EDITIONS & INCLUDED FEATURES

DBRMAN may offer digital products in different editions, configurations, or service tiers.

These may include Silver Spoon Core, Silver Spoon Signature, Silver Spoon Atelier, and future products or editions.

Customers acknowledge that their purchase includes only the features, functionality, digital assets, and services expressly advertised for the selected product or edition at the time of purchase.

Purchasing a lower-tier edition does not automatically provide access to higher-tier features, additional software, premium sections, or separately sold services.

Product demonstrations, screenshots, videos, and example storefronts may contain sample products, images, branding, content, third-party integrations, and configurations that are not included in the purchased download.

Customers are responsible for reviewing the selected product's description, edition differences, and compatibility information before purchasing.

 

6. SHOPIFY & THIRD-PARTY REQUIREMENTS

DBRMAN Shopify themes are developed for use with the Shopify platform.

Customers are responsible for maintaining an appropriate Shopify account and any required subscriptions or external services.

Unless explicitly included in the product description, purchases do not provide Shopify subscriptions, domain names, third-party applications, external hosting, or independently billed services.

DBRMAN does not guarantee compatibility with every third-party application, external integration, customer modification, or future platform change.

Issues caused by third-party services or custom modifications may require additional paid development or assistance.

 

7. INSTALLATION & CUSTOMER RESPONSIBILITIES

Unless expressly included in the purchased product or service, digital product purchases do not include:

  • Complete storefront installation or setup.

  • Custom website design or development.

  • Content migration or product uploads.

  • Third-party application configuration.

  • Custom integrations or functionality.

  • Ongoing storefront administration.

Customers are responsible for following installation instructions, configuring their products appropriately, and maintaining backups of existing storefront data and theme files.

Customers are encouraged to test software updates and modifications on duplicate or unpublished themes before applying changes to a live storefront.

DBRMAN is not responsible for problems caused solely by unauthorized modifications, unsupported integrations, or improper configuration, except where required by applicable law.

 

8. TECHNICAL SUPPORT

Standard technical support for eligible DBRMAN themes includes:

  • Assistance with reproducible bugs or defects in the original, unmodified theme.

  • Basic installation guidance.

  • Assistance accessing or downloading purchased files.

  • Clarification of documented theme functionality.

Standard support does not automatically include custom development, extensive design modifications, troubleshooting unrelated third-party applications, or personalized storefront management.

Additional services may be available separately or included with specific product editions where expressly advertised.

Support inquiries must be directed to info@dbrman.store and should include the customer's order number, relevant details, and available screenshots or error messages.

DBRMAN does not guarantee a specific technical support response or resolution time.

Requests are handled according to availability, complexity, and the nature of the issue.

DBRMAN may request additional information or appropriate temporary collaborator access where reasonably necessary to investigate a technical concern.

 

9. SOFTWARE UPDATES & VERSION ENTITLEMENTS

Software updates are provided according to the terms advertised for the purchased product or edition.

Where lifetime updates are expressly advertised, that entitlement applies to the purchased major version unless the product description states otherwise.

For example, a theme purchased under version 1.x may receive eligible updates within that major version but does not automatically include future version 2.x releases.

Updates may include bug fixes, compatibility improvements, refinements, and other changes.

Updates may require manual installation, file replacement, or additional configuration.

Customers are responsible for maintaining backups of their customized files before applying updates.

Compatibility with customer-modified code is not guaranteed. Preserving customizations may require additional work.

DBRMAN may change its update distribution methods, provided existing contractual entitlements are honored.

 

10. DIGITAL DELIVERY & DOWNLOAD ACCESS

Digital products are delivered electronically through the method designated by DBRMAN.

Delivery methods may include purchase confirmation emails, digital download links, designated customer portals, license-management systems, or private community resources.

Customers are responsible for providing an accurate email address and safeguarding their order information, downloaded files, and license credentials.

Digital delivery and license activity may be recorded for fulfillment verification, customer support, security, and payment dispute resolution, consistent with the applicable Privacy Policy.

If a download is missing, inaccessible, or corrupted, customers should contact info@dbrman.store so DBRMAN can investigate and provide an appropriate resolution.

 

11. INTELLECTUAL PROPERTY

All original proprietary designs, software, documentation, branding, and associated creative materials developed by DBRMAN remain the intellectual property of Dreamworld Lab LLC or their respective rights holders.

Customers receive only the rights expressly granted by the applicable license.

Third-party components, open-source software, libraries, and other externally licensed materials remain subject to their respective licenses.

Nothing in this Agreement overrides permissions granted under applicable third-party or open-source licenses.

Unauthorized redistribution, resale, or commercial exploitation of proprietary materials outside the scope of an applicable license is prohibited.

 

12. WARRANTIES & LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, DBRMAN digital products are provided on an "AS IS" and "AS AVAILABLE" basis, except for warranties or commitments expressly provided in applicable product descriptions or agreements.

DBRMAN does not guarantee uninterrupted operation, compatibility with every third-party integration, or particular commercial outcomes.

DBRMAN does not guarantee specific revenue, sales performance, conversion rates, search-engine rankings, or business growth resulting from the use of its products.

To the maximum extent permitted by applicable law, DBRMAN is not liable for indirect, incidental, special, consequential, or punitive damages arising from the use of its products.

To the extent permitted by applicable law, DBRMAN's aggregate liability arising from a purchased product is limited to the amount paid for the product giving rise to the claim.

Nothing in this Agreement excludes mandatory consumer protections or liability that cannot legally be excluded or limited.

 

13. CUSTOMER ACKNOWLEDGMENT

By completing a purchase, the Customer acknowledges and confirms that:

  • They understand the purchased product is digital and does not include physical hardware or packaging unless expressly advertised.

  • They have reviewed the selected product, edition, included features, and pricing.

  • They understand the final-sale policy, subject to applicable law.

  • They understand the applicable software licensing and permitted-use restrictions.

  • They understand that additional storefronts may require separate licenses.

  • They understand that license transfers require prior written approval.

  • They understand the scope and limitations of included technical support.

  • They understand that no specific support response or resolution time is guaranteed.

  • They understand the applicable software update and version entitlements.

  • They agree to attempt to resolve authorized purchase issues directly with DBRMAN before initiating payment disputes, where legally permitted.

  • They have reviewed and agree to this Agreement and the applicable DBRMAN store policies.

 

14. CONTACT INFORMATION

For billing concerns, product delivery assistance, licensing requests, or technical support, contact:

Dreamworld Lab LLC (DBRMAN)

Email: info@dbrman.store

Website: https://dbrman.store

This Agreement should be read together with our Terms & Privacy and Guarantees & Refunds policies.

Where product-specific licensing terms differ from the general terms, those product-specific terms govern the applicable purchase, subject to mandatory law.

Nothing in this Agreement eliminates mandatory consumer rights or remedies required by applicable law.